Privacy Policy

Last Updated: December 27, 2024

This Privacy Policy describes how augademaio (referred to as “the Site”, “we” or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase on augademaio.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

Collection and Use of Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and those of our users and others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. The term “personal information” refers to information that identifies or describes you individually, as well as information that may be linked or associated with you. The sections below describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you provide directly through our Services may include:

• Contact Details: Includes your name, address, phone number, and email.
• Order Information: Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account Information: Includes your username, password, security questions, and other information used for account security.
• Purchase Information: Includes items you view, add to your cart, or save to your account, such as loyalty points, reviews, recommendations, gift cards, or purchases.
  • Saved loyalty points/product reviews/recommendations/gift cards
• Customer Service Information: Includes information you choose to include in communications with us, such as when submitting a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information; however, doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services (referred to as “Usage Data“). To do this, we may use cookies, pixels, and similar technologies (collectively, “Cookies“). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, thereby enabling us to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or the third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the following section, Third-Party Websites and Links.

Use of Your Personal Information

• Providing Services and Products. We use your personal information to provide you with the Services, thereby fulfilling our contract with you, including processing your payments, fulfilling orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and administering your account, arranging for shipping, facilitating returns or exchanges, and other account-related features and functionalities. We may also enhance your shopping experience by allowing Shopify to link your account to other Shopify services you choose to use. In this case, Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending you promotional, advertising, and marketing communications via email, text message, or postal mail, as well as displaying advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for this data processing activity is our legitimate interest in selling our products, in accordance with Article 6(1)(f) of the GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you will be responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other details with anyone. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for this data processing activity is our legitimate interest in maintaining the security of our website for you and other customers, in accordance with Article 6(1)(f) of the GDPR.
• Communications and Service Improvement. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you in accordance with Article 6(1)(f) of the GDPR.

Cookies

Like many other websites, our Site uses cookies. For specific information about the cookies we use related to the operation of our Shopify store, see https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), as well as to perform analytics and better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better personalize services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or become unavailable. Additionally, blocking Cookies may not completely prevent information from being shared with third parties, such as our advertising partners.

Disclosure of Your Personal Information

Under certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include the following:

• With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, compliance, and shipping).
• With business and marketing partners to display advertising and provide services to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you indicate, request, or otherwise consent to us disclosing certain information to third parties, such as for sending you products or through the use of social media widgets or login integrations with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
• In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, as well as our rights, those of our users, and others.

We disclose the following categories of personal and sensitive user data for the reasons stated above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information for advertising and marketing activities as described below.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies, as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide on public or semi-public sites, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation on its use by us or third parties. Our inclusion of such links does not, by itself, imply any endorsement of the content on these platforms or their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as these terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, so we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure while in transit. Therefore, we recommend that you do not use insecure channels to communicate sensitive or confidential information.

We retain your personal information for as long as necessary depending on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances, allowing us to deny your request in some cases as permitted by law.

• Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
• Right to Deletion: You may have the right to request deletion of the personal information we retain about you.
• Right to Correction: You may have the right to request correction of inaccurate personal information we retain about you.
• Right to Portability: You may have the right to receive a copy of the personal information we retain about you and request its transfer to a third party, under certain circumstances and with certain exceptions.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we do not “sell” or “share” your personal information or to opt out of the processing of your personal information for “targeted advertising,” as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, this will be treated as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
• Restriction of Processing: You may have the right to request that we stop or restrict the processing of your personal information.
• Withdrawal of Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
• Appeal: You may have the right to appeal our decision if we deny your request. To do so, you may respond directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe link included in the emails we send. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

Please note that exercising any of these rights will not result in any form of discrimination by us. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting requests from an agent, we will require proof that you have authorized the agent to act on your behalf. We may also need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the details below or by lodging a complaint with your local data protection authority. For the EEA, you can refer to this list of data protection supervisory authorities.

International Users

Please note that we may transfer, store, and process your personal information outside the country where you reside. Your personal information may also be processed by staff and external service providers and partners in such countries.

If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contract issued by the competent UK authority, as applicable, unless the data transfer is to countries that provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you may call us, email us at info@mrwolfango.com, or contact us at Rúa do Hórreo 54, Santiago de Compostela, C, 15701, ES.

For purposes of applicable data protection laws, unless otherwise explicitly stated, we are the data controller of your personal information.